Keeping You Safe From COVID-19
Interested in a career at Golden Heart Senior Care. APPLY HERE!

How to Talk to a Reluctant Senior About the Need for Help

As badly as you just want to help your senior, it’s entirely possible that she’s not interested in anything you can do for her. It could be that she’s just feeling extra stubborn, or there may be more going on than you realize.

Keep Your Approach in Mind

You might think that you’re offering help in a friendly, happy way, but your senior may see the whole situation differently. Keep your tone of voice in mind and don’t try to fake your emotions. It’s also important to remember that you might be frustrated, but if you sound frustrated when you’re talking to your senior, that’s probably not going to be convincing for her. If anything, it’s likely to be a huge frustration for her in return.

Listen to What She’s Telling You

As your senior explains that she doesn’t want or need help, really listen to her. Don’t worry about what your argument will be in return, just listen. Even if she doesn’t tell you exactly why she doesn’t want your help, she may be dropping other hints that can help you to figure out some of the deeper issues. If you’re not making it a point to listen closely, you can miss some of these.

Watch What’s Actually Happening

You’ve definitely got opinions about what’s happening, but you may need to do some more observing. What are you really seeing? Is your senior struggling and creating more problems for herself, or is she having a tough time, but she’s still making progress? There’s a difference between struggling because something is impossible to do and struggling because it’s more difficult than it used to be. It’s important for you to be able to make that distinction.

Don’t Try to Make Her Accept Help

Forcing help on your elderly family member isn’t the way to go, though. If she’s truly not willing to accept help, there’s not a lot that you can do unless her safety is at risk. Let your elderly family member know that you’re there for her and that you’re willing to talk about a compromise that helps both of you to feel comfortable.

Sometimes people find it easier to accept help from someone that they don’t know as well as a family member. If you’re starting to think that might be the case for your senior, it might be worth bringing in home care providers. They can offer the help you’ve been trying to offer, possibly with different results for your senior.

If you or an aging loved one is considering hiring home care in Queens Creek, AZ, please call the caring staff at Golden Heart Senior Care of Scottsdale at (480) 284-7360. We are here to help!

An Update Regarding Coronavirus (COVID-19)

A message from Laurie Malone, Managing Partner & CEO

To our valued customers and colleagues,

In these times of uncertainty, we want you to know that the safety and health of clients and employees are always a top priority. Now more than ever, our business is you.

As we continue to monitor developments and navigate through these challenging circumstances, we want you to know that you can rely on us always to put your health and safety first.

  • One of the safest places our clients can be is at home.
  • Our caregivers are aware of proper handwashing techniques and cleanliness.

From the CDC:

How COVID-19 Spreads

Person-to-person spread
The virus is thought to spread mainly from person-to-person.

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.

These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Can someone spread the virus without being sick?

  • People are thought to be most contagious when they are most symptomatic (the sickest).
  • Some spread might be possible before people show symptoms; there have been reports of this occurring with this new coronavirus, but this is not thought to be the main way the virus spreads.

Spread from contact with contaminated surfaces or objects

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

How easily the virus spreads

How easily a virus spreads from person-to-person can vary. Some viruses are highly contagious (spread easily), like measles, while other viruses do not spread as easily. Another factor is whether the spread is sustained, spreading continually without stopping.

The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas.

Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

What You Can Do to Keep Yourself and Your Family Healthy

  • Take everyday preventive actions to stay healthy.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Follow public health advice regarding school closures, avoiding crowds and other social distancing measures.
  • Stay informed. CDC’s COVID-19 Situation Summary will be updated regularly as information becomes available.

Before an Outbreak Occurs in Your Community PLAN AHEAD:

Create a household plan of action.

Talk with the people who need to be included in your plan. Meet with household members, other relatives, and friends to discuss what to do if a COVID-19 outbreak occurs in your community and what the needs of each person will be.

Plan ways to care for those who might be at greater risk for serious complications. There is limited information about who may be at risk for severe complications from COVID-19 illness. From the data that are available for COVID-19 patients, and from data for related coronaviruses such as SARS-CoV and MERS-CoV, it is possible that older adults and persons who have underlying chronic medical conditions may be at risk for more serious complications.

Early data suggest older people are more likely to have serious COVID-19 illness.
If you or your household members are at increased risk for COVID-19 complications, please consult with your health care provider for more information about monitoring your health for symptoms suggestive of COVID-19. CDC will recommend actions to help keep people at high risk for complications healthy if a COVID-19 outbreak occurs in your community.

Get to know your neighbors. Talk with your neighbors about emergency planning. If your neighborhood has a website or social media page, consider joining it to maintain access to neighbors, information, and resources.

Identify aid organizations in your community. Create a list of local organizations that you and your household can contact in the event you need access to information, health care services, support, and resources. Consider including organizations that provide mental health or counseling services, food, and other supplies.

Create an emergency contact list. Ensure your household has a current list of emergency contacts for family, friends, neighbors, carpool drivers, health care providers, teachers, employers, the local public health department, and other community resources.

Practice good personal health habits and plan for home-based actions

Practice everyday preventive actions now. Remind everyone in your household of the importance of practicing everyday preventive actions that can help prevent the spread of respiratory illnesses:

  • Avoid close contact with people who are sick.
  • Stay home when you are sick, except to get medical care.
  • Cover your coughs and sneezes with a tissue.
  • Clean frequently touched surfaces and objects daily (e.g., tables, countertops, light switches, doorknobs, and cabinet handles) using a regular household detergent and water.
  • If surfaces are dirty, they should be cleaned using a detergent and water prior to disinfection. For disinfection, a list of products with Environmental Protection Agency (EPA)-approved emerging viral pathogens claims, maintained by the American Chemistry Council Center for Biocide Chemistries (CBC), is available at Novel Coronavirus (COVID-19) Fighting Products.pdf. Always follow the manufacturer’s instructions for all cleaning and disinfection products.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Always wash your hands with soap and water if your hands are visibly dirty.

Choose a room in your home that can be used to separate sick household members from those who are healthy. Identify a separate bathroom for the sick person to use, if possible. Plan to clean these rooms, as needed, when someone is sick. Learn how to care for someone with COVID-19 at home.

Be prepared if your child’s school or childcare facility is temporarily dismissed

Learn about the emergency operations plan at your child’s school or childcare facility. During a COVID-19 outbreak in your community, local public health officials may recommend temporary school dismissals to help slow the spread of illness. School authorities also may decide to dismiss a school if too many students or staff are absent. Understand the plan for continuing education and social services (such as student meal programs) during school dismissals. If your child attends a college or university, encourage them to learn about the school’s plan for a COVID-19 outbreak.

Plan for potential changes at your workplace
Learn about your employer’s emergency operations plan. Discuss sick-leave policies and telework options for workers who are sick or who need to stay home to care for sick household members. Learn how businesses and employers can plan for and respond to COVID-19.

If you have any questions or concerns, please contact our offices during business hours.

Laurie Malone
Managing Partner & CEO
Golden Heart Senior Care

(480) 622-3557 office
(480) 277-7808 cell
(480) 269-9939 fax

Serving 94 zip codes in the Valley!

Is There a Connection Between Hearing Loss and Fall Risk?

Falls and the risk of falling are a huge problem for older adults. You might not realize it, but her ability to hear can have more impact on her ability to avoid a fall. These two issues are each something that you can take action to help, but you need to be aware of what’s going on first.

Her Ears Help with Balance

You may already know that the inner ear helps with balance. The inner ear collects information about where your senior is located in relation to the ground. It acts a little bit like a gyroscope in that the data the inner ear collects helps your senior’s brain to understand how it’s positioned. If her inner ear isn’t functioning correctly, that influences her hearing of course, but it also creates balance problems for your elderly family member.

Her Brain Is Processing a Lot in Regard to Hearing

Elder Care in Scottsdale AZYour senior’s ears are a big part of her ability to hear, but there’s more going on in her brain. When hearing is damaged, the brain tries to compensate. Some studies have found that often the ears are fine, but it’s the brain that’s having trouble processing sounds and making sense of them. But there’s still more. Even when it’s the ears that are the problem, the cognitive load that the brain takes on in order to keep trying to process sounds can create situations in which your elderly family member doesn’t have enough brain function free to focus on things like maintaining her balance.

Certain Sounds Can Indicate Trouble

Sounds keep people apprised of what’s going on around them, including things that might be dangerous. When your elderly family member can’t hear what’s going on around her, she might be easily startled. Jumping or just being startled can cause her to lose her balance, which easily leads to a fall. Problems with her hearing can mean that your senior isn’t aware of her surroundings much at all, which can be dangerous if she goes out alone regularly.

Hearing issues can create a lot of other situations for your elderly family member. Keeping tabs on your senior’s hearing is important and her doctor can help with that. It may also be a good idea to ensure that your senior has a companion with her who is able to help her with avoiding obstacles and other issues. If you’re not able to do that for her, elder care providers have the experience your senior needs on her side.

If you or an aging loved one is considering hiring elder care in Scottsdale, AZ, please call the caring staff at Golden Heart Senior Care of Scottsdale at (480) 284-7360. We are here to help!