Rodney,
I just wanted to thank you and your team for jumping through hoops for us. I know 24-hour coverage is not easy, much less scheduling for all of your clients.
It has made a big difference for us (well, mainly me) to be able to take a break during a time when we don’t know what to expect each day. I appreciate the flexibility you have given us, and the peace of mind knowing we are doing the best for my mom.
Best,
HB